Frequently Asked Questions (FAQ)
Do you have questions about your RV Rental? Read through our FAQ to see if we have an answer for you already. You can also try searching for topics and questions using our Search tool at the bottom of this page.
Do You Allow Towing?
YES. Great Alaskan Holidays, Inc., does allow towing with some restrictions. All sizes of motorhomes come with class 3 hitches. We allow towing to a maximum towing capacity of 3,500 pounds and maximum tongue weight of 350 pounds. We require that anyone planning to tow will need to sign a form of “Intent To Tow” before departure with their rental motorhome. A daily towing charge will be added to the rental agreement. Towing charges are only offered for the entire rental, and there are no refunds. We do not supply any receivers or balls. Our motorhomes all have a 7 pin round connector for trailer lights. We do have adaptors for sale in our parts department. We provide no collision or liability coverage for damage to the towed object or for third-party injury inflicted by the towed object, under any circumstances.
For planning purposes please use the following guidelines: The receiver opening is 2 inch by 2 inch. The height measurement on our motorhomes is 18 inches from the ground to the center of the receiver plus or minus ½ inch. Please be aware that trailers being towed need to be level and weight distributed evenly across the axle. We do have hitch receivers with different drops for different trailers for sale in our parts department. We also have hitch balls in different sizes for sale.
Please DO NOT ASSUME THAT THE HITCH RECEIVER THAT YOU HAVE FOR YOUR PERSONAL VEHICLE WILL WORK FOR THE MOTORHOME. Please see our parts and service professionals for questions.
For questions or additional information call 907-248-7777.
Do you require pre-payment of Rental Fees?
NO. Great Alaskan Holidays, Inc. is financially “rock solid” and we do not need to obtain payment in advance to ensure we have adequate working capital. There is no prepayment requirement when you rent from Great Alaskan Holidays so you will have no concern mailing a large prepayment to Alaska.
Is the floor plan you show in your website the one I will get?
At Great Alaskan Holidays, our motorhome fleet is standardized – the floor plan you see in the rate card is the floor plan you will get at pick up5. We own our entire fleet. We don’t use “leaseback” or third-party-owned vehicles that result in a mixed fleet of different makes, models, and floor plans.
*Illustrations and dimensions are approximate and were as accurate as possible at the time of publication. Floor plans, equipment, sleeping and bath arrangements may vary slightly.
What is the cost for a housekeeping and linen package?
We include a complete housekeeping package with brand name cookware like Cuisinart pots and pans, and eating utensils. We also include with the rental a complete hotel quality, professionally laundered, linen package with sheets, Vellux blankets, pillows, bath towels, hand towels, and wash cloths for the first two members of your party. Additional passengers incur a one-time $24.95 per person charge for a Personal Pack including all of the above items.
What types of clothing should I bring to Alaska?
Alaska is a land of diverse weather conditions. Appropriate summer time clothing would range from t-shirts to sweatshirts and sweaters, with a light coat to keep out wind or rain. When it is cool, layering different types and weights of clothing will help you stay comfortable. The dress code in most of Alaska is casual.
What should I pack and bring with me?
Great Alaskan Holidays equips each motorhome with more than 60 quality items at no additional charge to you. We provide you with an extensive housekeeping and linen package – everything you need right down to a corkscrew and a vegetable peeler. The only things you need to bring are personal items. Don’t forget your camera and lots of film or extra memory cards!
Do your motorhomes have power generators?
YES! Every Great Alaskan Holidays motorhome is equipped with a 120 volt Power Generator to run the roof air conditioning, microwave oven, and your hair dryer (if you bring it from home). If our competitors’ motorhomes have a generator, most of them charge for it’s use, or they only give you a half hour a day without additional charge. At Great Alaskan Holidays, unlimited use of the 120 volt generator is included with your rental at no additional cost.
What about extras like lawn chairs, BBQ's, and fishing poles?
When you rent from Great Alaskan Holidays, the motorhome comes outfitted with most items needed for your day-to-day living. Additionally, other items such as lawn chairs, fishing rods and reels, additional ice chests, toasters, BBQ’s, and bike racks are available for rent at reasonable rental rates on a first come first serve basis. Reservations are recommended for bike racks.
Is there a charge to empty the holding tanks when I return my RV?
NO. We do not have a $75 dump fee or requirement to empty the holding tanks before you return the motorhome. At Great Alaskan Holidays, our business is making your vacation as relaxing as possible. Trying to find a dump station on the last morning of your vacation is not the way you want to end your trip.
Do I need to clean my RV before returning?
NO. When you rent from Great Alaskan Holidays, you do not need to clean the motorhome to get your deposit refunded. Don’t be misled by companies claiming “No mandatory cleaning fee”. This means you bring it back clean or pay them to clean it. At Great Alaskan Holidays, “We do the cleaning”.
Do you allow Pets?
Sorry, we do not allow pets or animals of any kind in our rental motorhomes. However, service animals are welcome.
Is insurance included, and what are the deductibles?
YES. Insurance coverage is included with your rental at Great Alaskan Holidays with a $2,500 deductible for comprehensive and a $2,500 deductible for collision. Coverage includes collision, comprehensive, bodily injury/liability, and uninsured motorist.
You can lower your comprehensive deductible to $0 and your collision deductible to $250 by purchasing Collision Damage Waiver (CDW). Ask your Reservations Specialist for details when you call.
* Commerical Rentals have different deductibles. More Information
What other extra costs are there besides the basic rental fee?
At Great Alaskan Holidays, everything you need for a complete rental is included in the base rate*. Any other costs would be optional rental items you select such as BBQ’s, fishing gear, CancelCare Protection, Low Rate Guarantee, or Collision Damage Waiver.
* Taxes and Fees not inlcuded in the base rate.
Does the motorhome have two coach batteries in addition to the automotive battery?
Every Great Alaskan Holidays motorhome is specially outfitted with two coach batteries in addition to the automotive battery. Our two coach batteries are large, deep-cycle, golf cart type batteries, so you don’t have to worry about having sufficient power to operate the furnace throughout the night.
How long has your company been in business and how many clients travel with you each year?
We have been in business since 1985. This year more than 10,000 people will rent with us.
Who maintains your vehicles and what maintenance standards do you use?
We are extremely proud that Great Alaskan Holidays is one of only 3* companies in Alaska and the only motorhome rental company that has been awarded and maintained the prestigious status of a Ford Warranty station. Online with Ford and with access to Ford Factory training, our technicians are able to give each vehicle a thorough 41-point maintenance check-up before every rental with the latest diagnostic equipment and training. Our maintenance standards meet or exceed Ford Motor Company’s recommended maintenance intervals. Additionally, we are a Winnebago service center and an Onan® generator warranty maintenance facility.
* The other two non-dealer companies in Alaska that have been awarded and maintained the prestigious status of ‘Ford Warranty Station’ are; a major oilfield service company on the North Slope, and the largest supplier of electricity in Alaska.
Do you allow smoking in your motorhomes?
We do not allow smoking of any kind in our motorhomes.
Do I need to make reservations at campgrounds?
There are only two places that we recommend making reservations and that is if you are staying inside Denali National Park or along the Kenai River. Alaska is very motorhome friendly and there are literally hundreds of public and privately owned campgrounds throughout the state and because our motorhomes are completely self-contained it is not even necessary to stay in a campground. You can park your motorhome anywhere in the state that is not blocking a private driveway, obstructing traffic, or in a posted no overnight camping zone.
Can I move my reservation to different dates?
To protect your vacation, we do not overbook our motorhomes. In turn, we ask that you reserve a vehicle only for the dates you are willing to pay for. Reservations cannot be moved. Reservations cannot be transferred from one year to the next.
Can I change my mileage option after I confirm my reservation?
Yes you can, however there is a $100 fee for a mileage option change. Also please be aware, there is a different base rate for each mileage option as well.