Automotive Technician

Great Alaskan Holidays is seeking an Automotive Technician.
The candidate must be at least 21 years of age, possess knowledge and ability to diagnose Ford E-Series vehicles, and Ford Diagnostic equipment. They must have a valid driver’s license along with a clean driving record which is to be maintained during employment. The candidate must be very detail oriented, be a self starter, and be able to work alone as well as with a team and all levels of management and staff.  They must also be able to supply their own tools necessary to preform basic maintenance.  This position pays $25.00 to $37.00 per hour DOE. Great Alaskan Holidays offers medical, dental, vision, and life insurance benefits along with 401K and paid vacation. This position averages 40+ hours per week and Qualified applicants are eligible for a GENEROUS signing bonus.

Great Alaskan Holidays is Alaska’s premier motorhome rental and sales company. We accept applications from 8:00 a.m. until 4:30 p.m. Monday through Friday at our beautiful new 27,000 sq.ft. motorhome rental and sales dealership at 9800 Old Seward Highway, Anchorage, Alaska.

We are located on the west side of Old Seward Highway about half way between Dimond Blvd. And O’Malley, look for our large green and white sign that says Great Alaskan Holidays. Please park in front next to the showroom.

If you feel you are right for this position, we urge you to come in, read the complete job description, fill out an application and leave your resume.

All applicants must apply in person.

Reservations Agent

Position Title: Reservations Agent

Training Wage: $15.00 per hour + $1.00 per hour time card bonus

Standard Wage: $10.00 per hour + $1.00 per hour time card bonus + commissions (up to $55K+ annually)

Benefits: Vacation Pay, Healthcare and 401K

Organizational Unit: Reservation Sales

Working Conditions: Five days a week including weekends, ½ hour lunch, occasionally six days a week.

Open Vacation Period: October 5 to April 14
Closed Vacation Period: April 15 to October 4

Supervisor: Customer Service Manager

The Reservation Agent is primarily a sales position. The Reservation Agent is responsible for booking motorhome rental reservations by providing impeccable customer service and encouraging the customer to finalize their reservation. In addition to being able to sell reservations to customers, the Reservation Agent is expected to perform other general operational duties.

Essential Duties and Responsibilities
65% Sales
 Sell available rental dates and optional rental items.
 Answer phones in a courteous and professional manner.
 Accurately answer customer’s questions, update Mailing List/Reservations database.

20% Client Record Maintenance
 Take client reservations, update Reservations database.
 Accurately set up and maintain client files.
 Process same day follow up on late deposits.

15% Cashier/Customer Service Representative/Office Support and Projects
 Provide rotational coverage of cashier position.
 Assist Customer Service staff with rental pick ups and returns.
 Assist in operation of retail outlets.
 Provide office administrative assistance support to Board of Directors, General Manager, Customer Service Manager and Service Department Management.
 Type correspondence and maintain forms.
 Assist with the opening and closing of the business for the rental season, including: inventory and inventory quality control, vehicle paperwork and vehicle preparation for rental and sale.

Education: High School Diploma

Experience: Sales experience preferred. 2 years office and clerical experience, with 1 to 2 years customer service experience required.

Knowledge, Skills and Abilities:
 Ability to sell available reservation dates to prospective clients optimizing number of rental days.
 Must be able to consistently present the business in a positive and upbeat style. Customers need to hear our “smile” over the phone.
 Ability to accurately account for cash and other financial transactions.
 Ability to pay consistent attention to detail.
 Strong verbal and written communication skills.
 Extremely organized and accurate.
 Self-motivated with the ability to work well with others as well as alone.
 Ability to draft and accurately edit general correspondence.
 Familiarity with computers and word processing with knowledge of Microsoft Word.
 Able to accurately type 40 words per minute.
 Must have consistent and reliable work attendance and be to work on time.
 A valid driver’s license and clean driving record are preferred.
 Must be able to lift loaded suitcases – lifting in and out of pick up vehicle, office, and luggage storage. Approximately 70 pounds.
 Must be able to work weekends and holidays.