Reservations Agent

Position Title:

  • Reservations Agent

 

Standard Wage:

  • Up to $66K+ annually
  • $14.00 – $17.00 DOE per hour
  • $1.00 per hour timecard bonus
  • Commissions

 

Benefits:

  • Vacation Pay, Healthcare and 401K

 

Working Conditions:

  • Five (5) days a week including weekends & holidays
  • ½ hour lunch
  • Occasionally six days a week

 

Open Vacation Period

  • October 5 to April 14

 

Closed Vacation Period

  • April 15 to October 4

The Reservation Agent is primarily a sales position.  The Reservation Agent is responsible for booking motorhome rental reservations by providing impeccable customer service and encouraging the customer to finalize their reservation.

Essential Duties and Responsibilities

  • 65%  Sales
  • 20%  Client Record Maintenance
  • 15%  Customer Service Representative/Office Support and Projects

 

Education:

  • High School Diploma

 

Experience:

  • Sales experience preferred.
  • 2 years office and clerical experience,
  • with 1 to 2 years customer service experience required.

 

Knowledge, Skills, and Abilities:

  • Must be able to consistently present the business in a positive and upbeat style.
  • Ability to sell available reservation dates, optimizing number of rental days.
  • Ability to accurately account for cash and other financial transactions.
  • Ability to pay consistent attention to detail.
  • Strong verbal and written communication skills.
  • Self-motivated with the ability to work well with others as well as alone.
  • Ability to draft and accurately edit general correspondence.
  • Familiarity with computers and word processing with knowledge of Microsoft Word.
  • Able to accurately type 40 words per minute.
  • Must have consistent and reliable work attendance and be to work on time.
  • A valid driver’s license and clean driving record are preferred.
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